Train Your AI with Your Knowledge Base
Upload your documents, FAQs, and product information. IncrediChat uses RAG (Retrieval-Augmented Generation) to provide accurate, relevant answers based on your actual content.
Your Knowledge, AI-Powered
Upload once, answer forever
What is RAG?
RAG (Retrieval-Augmented Generation) is an AI technique that combines the power of large language models with your specific knowledge base. When a visitor asks a question, the AI first retrieves relevant information from your documents, then generates an accurate response based on that content.
This means your AI chatbot answers questions using your actual content - not generic responses or hallucinations. It's like having a support agent who has memorized every document in your company.
How Knowledge Base AI Works
Upload Documents
Upload PDFs, text files, or paste content directly. We support product docs, FAQs, policies, and more.
AI Processes Content
Our system analyzes and indexes your content, creating embeddings that enable semantic search.
Visitor Asks Question
When a visitor asks a question, the AI searches your knowledge base for relevant information.
Accurate Response
GPT-4 generates a response using the retrieved content, ensuring accuracy and relevance.
Supported Document Types
PDF Files
Product manuals, brochures, policies
Text Files
FAQs, documentation, notes
Word Docs
Guides, procedures, content
Direct Input
Paste text or URLs directly
Benefits of Knowledge Base AI
Accurate Responses
AI answers are grounded in your actual content, eliminating hallucinations and wrong information.
Always Up-to-Date
Update your documents anytime. The AI immediately uses the latest information.
Brand Consistency
AI uses your terminology, style, and tone based on how you write your documents.
Reduced Support Load
AI handles repetitive questions using your documentation, freeing up your support team.
Turn Your Knowledge Base into an AI Expert
Upload your documents and watch AI become your product expert.
Start Free Trial