Powerful Features for Modern Businesses
Everything you need to engage visitors, capture leads, and provide instant support with AI-powered conversations.
Start Free TrialIntelligent Conversations That Feel Human
Powered by GPT-4, our AI understands context, remembers conversation history, and provides relevant, helpful responses to your visitors.
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Contextual Understanding
AI understands the full context of conversations, not just keywords
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Personality Customization
Define your AI's tone, style, and personality to match your brand
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Multi-turn Conversations
Handle complex queries that span multiple messages
Voice Chat for Natural Interactions
Let your visitors speak directly to your AI assistant. Perfect for mobile users and those who prefer talking over typing.
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Real-time Transcription
Instant speech-to-text with high accuracy
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Natural Voice Responses
AI responds with lifelike text-to-speech
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Multiple Languages
Support for English, Hebrew, Dutch, and more
Voice Mode Active
Tap to speak with your AI assistant
"What are your business hours?"
Train Your AI on Your Business
Upload your documents, FAQs, and product information. Your AI will use this knowledge to provide accurate, company-specific answers.
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Easy Document Upload
Support for PDF, Word, TXT, and more
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Automatic Processing
Documents are automatically indexed and searchable
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Accurate Retrieval
AI finds relevant information from your knowledge base
Knowledge Base
Smart Product Detection for Online Stores
Just add your sitemap URL and IncrediChat automatically detects all your products. No manual data entry required.
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Auto Product Import
Detects products from Shopify, WooCommerce, Magento using Schema.org
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Rich Product Data
Prices, stock status, ratings, images - all captured automatically
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Direct Product Links
AI responds with links to specific products, not just categories
Capture Leads at the Right Moment
Automatically collect visitor information during conversations. Qualify leads and sync them directly to your CRM.
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Smart Timing
AI asks for contact info at natural points in the conversation
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Custom Forms
Configure what information you want to collect
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CRM Integration
Sync leads to Salesforce, HubSpot, and more
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Seamless AI to Human Escalation
When AI reaches its limits, seamlessly hand off to your support team. Use our built-in Agent Portal or integrate with Zendesk, Intercom, Freshdesk.
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Built-in Agent Portal
Monitor live chats, take over conversations, and respond directly - no external tools needed
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Smart Escalation Triggers
Auto-escalate on negative sentiment, keywords, user requests, or AI failures
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Full Context Transfer
Agents see the complete conversation transcript and visitor info
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Real-time Communication
Instant message delivery with typing indicators and presence
"I'll connect you with a support agent who can help with this."
"Hi! I've taken over this chat. Let me help you resolve this issue."
Insights That Drive Growth
Understand what your visitors are asking, track engagement, and measure the impact of your AI assistant.
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Conversation Analytics
Track message volume, response times, and engagement rates
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Lead Metrics
Monitor capture rates and lead quality
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Common Questions
Discover what visitors ask most frequently
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UTM Tracking
Track chat-driven traffic in Google Analytics with automatic UTM parameters
This Week
24%And Much More
Everything else you need to succeed
Customizable Design
Match your widget to your brand with custom colors, logos, and positioning.
Multi-Language
Engage visitors in their preferred language with automatic detection.
Mobile Optimized
Perfect experience on any device with responsive design.
Secure & Private
Industry-standard security with HTTPS encryption, built with privacy by design.
Fast Setup
One line of code to install. Be up and running in minutes.
24/7 Availability
Your AI assistant never sleeps. Support visitors around the clock.
Agent Portal
Built-in live chat for your team. Monitor, take over, and respond to visitors in real-time.
Ready to Get Started?
Start your 14-day free trial today. No credit card required.