IncrediChat Blog

Insights, tips, and best practices for AI-powered customer engagement

Knowledge Base

How to Build a Knowledge Base Your Chatbot Can Actually Use

Your chatbot is only as smart as the information you give it. Learn how to organize your website content so your AI chatbot gives accurate, helpful answers every time. No technical jargon, just practical steps for website owners.

Bar Elimelech Dec 5, 2025

Customer Support

How AI Chatbots Are Transforming Customer Support in 2025

Discover how AI chatbots are revolutionizing customer support in 2025. With 95% of customer interactions expected to be AI-powered, businesses are cutting costs by 30% while delivering instant, 24/7 support. Learn why modern customers demand immediate responses and how your business can stay competitive.

Bar Elimelech Dec 5, 2025